What do I do if my snow contractor doesn't show up?
Call them once with a deadline, then call another commercial contractor for emergency service for that storm; don't wait the storm out. Write down the times and take photos, because the missed visit matters for both your contract and any slip claim.
We run commercial emergency dispatch across Sussex, Passaic, Bergen, Morris and Warren counties and can often reach a property inside the same storm. Call (973) 459-0074 with the address, the property type and what has to open first. Emergency service is priced per event.
After the storm, read your contract for what it says about missed service. If no-shows keep happening, the lasting fix is a contractor with the fleet and the route capacity to cover you.
Go deeper
More on during a storm
- Do I have to call my snow contractor when it snows?
- When will my parking lot be plowed before we open?
- How many times will my lot get plowed in a northern NJ winter?
- How much snow does northern New Jersey get in a winter?
- Do snow plows work during the storm or wait until it stops?
- What should a snow removal service report include?
- What happens when snow piles take over my parking spaces?
From JRW Services LLC, commercial snow and ice management across Sussex, Passaic, Bergen, Morris and Warren counties, NJ. All answers
Need this handled at your property?
Call (973) 459-0074 or send the form, and we will walk the site and put it in writing before the first storm.